MONEY BACK GUARANTEE & 30 DAY PROTECTION.

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Naw Protect Refund Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Additionally, once the hijacker has been removed and the order has been fulfilled you are no longer eligible for a refund

 

POLICY

If we are unable to remove your hijacker within 7 days of your purchase you are eligible for a refund. If we are unsuccessful after 7 days we will reach out to you notifying you that your purchase will be refunded.

In the case where an order consists of removing multiple hijackers and we were able to remove some hijackers but not others, you will are eligible for a refund for the hijackers that were not removed. For example, if an order consists of removing 4 hijackers however 1 hijacker was not able to be removed, you will be refunded 25% of your order.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 business days.

 

RETURNING HIJACKER

In the rare case that the same hijacker returns after they have been removed you are automatically granted a 30 day warranty meaning that if the same hijacker returns within 30 days of purchase, we will remove them again for free. Outside of 30 days of purchase you are no longer protected by a warranty unless you selected to extend the warranty period. Outside of 30 days another purchase is required for the hijacker to be removed.

 

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received a refund after 10 business days, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at help@nawprotect.com.

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